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Emmanuel House Support Centre
Management Consultant
EAST MIDLANDS – Nottingham

About the Organisation


Emmanuel House was founded in 1976, providing a unique day support service for people who are experiencing homelessness, with pathways to alleviate poverty and promoting interdependence.

National Shelter data shows 1 in every 201 people in Nottingham are homeless. Emmanuel House currently has the mental health service contract with CCG providing support for people in Greater Nottingham Area.

Our aims are to:

  • Provide quality services, relevant to the needs of vulnerable people experiencing homelessness.
  • Develop a sustainable funding model and ensure staff are supported and trained to deliver services.
  • Provide excellent volunteering opportunities.
  • Maintain relationships with our supporters.
  • Continue in our strategic role in the delivery of Nottingham’s interagency Homelessness Prevention Strategy and Nottingham Changing Futures.

Outcomes for 2022/2023 include:

  • 4252 came through our service.
  • Supported 276 into accommodation solutions (107 into the Shelter).
  • Winter Shelter – 58 people into accommodation in 6 months.

Emmanuel House is a small charity which has grown, particularly over the past four years, providing several contracts for the City Council. We now find ourselves with new demands requiring attention.

Request details:

There is a pending refugee crisis in Nottingham, with 1,000 people whose asylum applications have been rejected, due to be released into the city by Christmas.

To remain viable as a service for people facing homelessness and respond to this large influx of people with no recourse to public funds, Emmanuel House are eager to work on the sustainability of their service along with how to fully utilise their current space to support the most vulenerable people in the City.

They have plans to convert their 2nd floor into emergency accommodation and have secured funds of £360k to support the renovation, so they are eager to begin planning.

The CEO of Emmanuel House has identified the following areas to help with sustaining and strengthening the future of Emmanuel House and providing a legacy and an ongoing facility for the most vulnerable people in Nottingham.

They would therefore welcome pro bono support with any of the following:

  • Change Management – advise on how to realise their ambitions in the face of their challenges and create stability in the changing landscape.
  • Strategic & Succession planning to create long term sustainability – review their outdated business plan, and advise on financial management, staffing structure etc.
  • Potential long term mentor role – someone who can help to identify future risks and areas for development.



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