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The Foyer Federation
IT Support

About the Organisation


The Foyer Federation was established in the early 1990s to promote and develop an alternative to hostel provision for young people experiencing homelessness and employment challenges.

They work with young people aged 16-25 with experience of homelessness through a network of 68 Foyers, which provide safe accommodation and a nurturing environment in which residents live, learn and work. Inspiring through and beyond their national Foyer network, they shape new Advantaged Thinking approaches that change the paradigm by giving young people greater power and purpose in their lives – reaching over 2,500 young people each year.

Their track record includes introducing the sector’s first national learning qualifications and quality assurance programme, developing national projects innovating approaches to health and wellbeing, employability and social action, and amplifying positive, person-centred, strength-based models of working through their celebrated Advantaged Thinking framework.

Their most recent benchmarking figures show that 78% to 90% of young people leaving Foyers report progress in their housing, finance, health, social network and personal development goals, with 50% in education or work on exit.

Request details

Six months ago, the Foyer Federation implemented Salesforce but are currently only using it for basic data input.

They are seeking Pro Bono support to help implement and optimise salesforce within their team. More specifically:

  • Assessing their current Salesforce setup and identifying areas for improvement.
  • Designing a tailored structure within Salesforce that aligns with their team’s workflow and objectives.
  • Providing guidance on how to effectively use Salesforce features and functionalities to maximise efficiency and productivity.
  • Creating protocols for data entry, tracking, and reporting to ensure consistency and accuracy across the team.


Ideally before the 1st of July 2024.


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